Question 1

Effective Engagement - In Person and Remotely

Accepted Answer

When delivering a high-stakes speech or presentation, the key is to appear calm and confident if you hope to resonate with your audience.

Question 2

Deliver Outstanding Speeches and Executive Presentations

Accepted Answer

When delivering a high-stakes speech or presentation, the key is to appear calm and confident if you hope to resonate with your audience.

Question 3

Press Interview Skills

Accepted Answer

There is an art and a science to navigating media interviews effectively. Too often, people speak with a reporter, are happy with the exchange at that moment, and then are confused and frustrated by the story that appears. We prepare our clients to engage effectively in any and every media interview to secure the right kind of story.

Question 4

Effective Television Interviews and Performance

Accepted Answer

There is a skill to performing well on camera. Unlike print interviews, television and radio interviews have the added pressure of having to perform physically and audibly in way that translate as calm and confident. The challenge is that the camera distorts, so what feels calm and confident in person can come across as defensive, weak, nervous, scared or bored.

Question 5

Crisis Management and Crisis Communication Skills

Accepted Answer

Crises are an inevitability for any business or organization. Though the nature of crises may be different, the competitive advantage that comes from being able to respond effectively to crises is consistent across the board. And the inability to respond to crises well can have significant, long-term negative consequences to your reputation and operations.

Question 6

Communicating in a Crisis

Accepted Answer

When crises occur, the trust and confidence of those who matter most to your organization is on the line. Your ability to maintain or restore the trust and confidence of your stakeholders is essential to getting through a crisis well.

Question 7

Critical Engagements Coaching and Preparation

Accepted Answer

When the stakes are high, your ability to perform and communicate effectively is crucial.

We help people prepare for high-stakes interactions where their personal reputation and credibility are at stake. This includes preparing leaders for congressional testimony; presentations to boards of directors; delivering bad news to regulators, investors, employees, communities, and the general public; and high-stakes ceremonial events.

Question 8

Communicate Strategically

Accepted Answer

Communication has power. Effective communication allows you to do more, better, faster and with few resources than you otherwise would be able to do. However, harnessing the power of communication to achieve your goals requires skill and strategic thinking.

Question 9

Managing Meaning

Accepted Answer

When it comes to strategic communication, facts alone are rarely persuasive. And the same facts shared differently can lead people to dramatically different conclusions. That is where framing comes in.

Question 10

Persuasive Storytelling

Accepted Answer

Stories are powerful carriers of meaning and tools for persuasion. We think in stories. Stories resonate with us. However, there is an art and a science to telling stories effectively.

Question 11

Intensive Media Skills Coaching

Accepted Answer

This multi-day intensive coaching is designed to help people with little prior media skills who are appointed head of corporate communication or primary press spokesperson, especially in an ongoing crisis. We have designed these intensive programs to help new media spokespeople quickly master the skills necessary to be effective in their job. We have also developed similar programs for entire public relations departments.

Question 12

Navigating Difficult Conversations

Accepted Answer

Difficult conversations happen all the time, in our personal and our professional lives. Our ability to effectively navigate these conversations can have a disproportionate impact on our life.

Question 13

Assessment and Skill Development of Corporate Communication Departments

Accepted Answer

We craft customized assessments and learning and development programs for heads of corporate communication and related departments whose primary work product is communication, and for public relations firms.

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