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Crisis Response -
Operational Readiness
Effective crisis response is the ability to make smart choices quickly in a crisis. To respond effectively in a crisis, it is important for organizations to have clarity and accountability of role, clarity and accountability of process, and clear, easy-to-follow procedures. This is operational readiness. Organizations with operational readiness have already made the hard decisions to achieve role and process clarity before a crisis to enable faster, smarter, and clearer decision-making when a crisis strikes.
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