Crisis Management

Whether a company survives a crisis with its assets, operations and reputation intact depends more on the quality and timeliness of its response than on the nature of the crisis itself. Effective crisis response can not only mitigate harm, but can enhance an organization’s standing among stakeholders and other measures of competitive position.

Companies that hesitate or that mishandle crises lose the trust of those who matter to them, and put themselves at a competitive disadvantage.

At Logos, we help our clients make the critical business decisions that can prevent or mitigate damage or recover from an event that harms reputation, assets, and operations. Our distinctive approach helps leaders accurately diagnose challenges facing them and make effective decisions to manage those challenges. We help develop early warning systems to know when a crisis may arise. We work with clients to create structures and processes to prevent crises from happening and to respond effectively if they do. We help clients establish decision criteria to ensure that the right choices are made at the right time. And we help organizations ensure ongoing readiness so that they are prepared should crises emerge.

When to Retain Logos?

In ideal circumstances, our clients retain us before a crisis arises. More frequently, however, we are retained as an event is breaking or just after it has broken.

When we are retained during an active crisis, we often remain engaged after the crisis to build readiness structures that had not been in place before the crisis.

We Provide

Development of de novo crisis management plans and structures to ensure readiness
at the facility, regional, national, headquarters, or enterprise level.

Crisis management consulting before or during a live crisis.

Adaptation of existing crisis plans to new markets or to reflect new political, economic, sector, market, technological, or client-specific realities.

Crisis simulation and war-gaming – exercised in both secure real world environments and secure, simulated social media platforms – to ensure that a crisis plan will actually work or to fix one that is seen not to work.