On September 15, 2021, Logos president Helio Fred Garcia was interviewed by Michael Toebe at Communication Intelligence about what trustworthy leadership confidence looks like. In their interview, Garcia outlines the ways in which some leaders use confidence to mask something else about the leader. “As with any leadership attribute, confidence is a double-edged sword,” he […]
This is an excerpt of a guest column by Helio Fred Garcia, originally published on Commpro.biz on September 13 2021. About a week after the 9/11 attack, I noticed an alarming pattern: A surge of hate crimes against people perceived to be Muslim or Arab. What seemed to be patriotism was really nationalism wrapped in […]
On September 3, 2021, Logos President Helio Fred Garcia was quoted in Loss Prevention Magazine on how 7-Eleven has invested in technology to better execute crisis communication. 7-Eleven has heavily invested in both crisis communication processes and software to ensure both company leadership and franchisees can share information with each other and report on […]
On August 10, 2021, Logos Advisor Maida K. Zheng, was quoted in Carol Roth’s Business Unplugged how small business can effectively deal with customer complains. Zheng’s advice to small businesses: Remember that trust is key. “One way you can think about customer complaints and negative feedback is through the lens of trust. Trust is the […]
On August 7, 2021, Logos President Helio Fred Garcia was quoted in Communication Intelligence Magazine about destructive communication and behaviors in leaders. The article highlights the recent revelations about Tesla’s CEO Elon Musk in the book Power Play: Tesla, Elon Musk, and the Bet of the Century by The Wall Street Journal’s Tim Higgins. Higgins’ […]
On August 5, 2021, Logos Fellow Yinnan Shen was quoted in Massage Magazine on how DE&I practices improve businesses. The article outlines the ways that the killing of George Floyd and the social unrest and political events that followed the tragedy have changed expectations around companies’ DE&I efforts and commitment. Shen, who teaches a course […]
On July 26, 2021, Logos President Helio Fred Garcia was quoted in an article on Ragan Wellness on what organizations should consider when planning their employees’ return to work post-COVID-19. The article outlines the internal issues organizations are currently facing, noting that a recent survey found that 58% of remote workers would look for […]
On July 21, 2021, Logos President Helio Fred Garcia was mentioned in NeoMarketing Podcast on civility and decency in crisis communication. In the podcast, hosts Pritch Pritchard and Kyle Golding of The Golding Group, discussed how communication professionals like Helio Fred Garcia and Jim Lukaszewski highlight the importance of civility and decency in crisis communication. […]
On July 6, 2021, Logos President Helio Fred Garcia was featured in NYU School of Professional Studies Divisional Highlights for his teaching engagement at the 200th Military Police Command Hosts Detainee Operations Training Event (DOTE) in June. Garcia is an adjunct associate professor in the MS in Public Relations and Corporate Communication (PRCC) program within […]
On July 5, 2021, Logos President Helio Fred Garcia was quoted in Narbis on the ways management can successfully manage expectations around returning to the office post-pandemic. The article outlines the many considerations leaders need to assess when planning for a return to office. “Whatever an organization’s plans are for the return of their […]