On July 5, 2021, Logos President Helio Fred Garcia was quoted in Narbis on the ways management can successfully manage expectations around returning to the office post-pandemic. The article outlines the many considerations leaders need to assess when planning for a return to office.
“Whatever an organization’s plans are for the return of their workforce to physical office spaces, clear, frequent communication about what employees can expect — and what is expected of them — will support a smoother return and make them more productive,” said Garcia.
“Expectation management is the key to a successful and productive transition back to the office. When expectations are clearly defined and met, trust is either maintained or regained if trust has already been lost. When leaders fail to meet expectations, trust will fall, and dysfunction will likely rise.”