Entries by Helio Fred Garcia

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The Power of Framing: GM’s Cobalt and the Failure to Understand

Urgency makes sense when grappling with a safety defect, but not necessarily when facing a customer convenience issue. Conversely, cost becomes a challenge for a customer convenience issue, but not at all when grappling with a safety defect. Herein lies what may finally be an explanation to the otherwise incomprehensible behavior at General Motors

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The Power of Information

by Helio Fred Garcia Communication has power.  But as with any powerful tool, if misused it can easily be dissipated or cause self-inflicted harm. The Harvard University Distinguished Service Professor, and former Dean of the Kennedy School of Government, Joseph Nye, defines power as the ability to get what you want.  In his 2001 book […]

LOGOS IN THE NEWS: Power of Communication Highlighted in CommPro.Biz NYU SCM3 Site

Logos Consulting Group is pleased to note that The Power of Communication: Skills to Build Trust, Inspire Loyalty, and Lead Effectively by Helio Fred Garcia was recently highlighted in CommPro.Biz’s New York University Strategic Communication, Marketing, and Media Management (SCM3) site: SCM3 Adjunct Professor Helio Fred Garcia’s Leadership Book Receives Global Acclaim The Power of […]

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Mentors and Leadership: Adventures at DINFOS

by Helio Fred Garcia About two years ago, just before the publication of The Power of Communication: Skills to Build Trust, Inspire Loyalty, and Lead Effectively, I began teaching as a guest speaker in the Public Affairs Leadership Department at US Defense Information School (DINFOS) at Fort George G. Meade, Maryland.  I am usually the […]

Financial Women’s Association Veterans Initiative

by Helio Fred Garcia I’ve spent most of my life around people in uniform. Although I never served in the military, I grew up at West Point, where my Dad was a civilian professor for 25 years (after an earlier 4 years as an instructor and later department chair at the Army Language School — […]

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To Change Gun Laws, Control the Debate

On the Wednesday after the mass shooting at Sandy Hook Elementary School in Newtown, CT, President Barack Obama called for changes in gun laws to prevent similar tragedies in the future. He said: “We may never know all the reasons why this tragedy happened. We do know that every day since more Americans have died […]