Cross-Cultural Study of Corporate Apologies – GUEST BLOG BY Stella Danqing Zhao
Introduction by Iris Wenting Xue: This is my second in a series of guest blogs featuring my recently-graduated capstone (thesis) advisees in New York University’s Master’s in Public Relations and Corporate Communication. I myself was a guest-blogger when I graduated two years ago from the program. (See A 10-C Model for Apologies here.) And it […]