Tag Archive for: executive leadership

New York, NY (March 19, 2018) – This week, Logos Senior Advisor Anthony Ewing spoke at the Business and Human Rights Forum: Goals and Challenges conference in Bogotá, Colombia, on the importance of teaching “business and human rights” at law schools worldwide. The conference was organized by the Ponitificia Universidad Javeriana Law School and the Government of Colombia’s Presidential Office on Human Rights.

Anthony has taught the subject at Columbia Law School since 2001 and co-directs the Teaching Business and Human Rights Forum, a global platform for collaboration among teachers.

Logos Consulting Group president Helio Fred Garcia was quoted in a Bloomberg View article on whether it’s ever a good idea for leaders to publicly shame or humiliate their employees.

The article, by Hofstra University professor Kara Alaimo, focused on recent public statements by president Donald J. Trump, including his criticism of Attorney General Jeff Sessions, Acting FBI Director Andrew McCabe, and Deputy Attorney General Rod Rosenstein.

(Kara Alaimo)

She also focused on Wells Fargo CEO John Stumpf, who publicly blamed his employees for the misconduct that occurred on his watch, and also Volkswagen America CEO Michael Horn, who blamed the company’s software cheating scandal on “a couple of software engineers.”

She said,

“Attacking employees also tends to backfire internally, according to Helio Fred Garcia, president of Logos Consulting Group. ‘Ineffective leaders publicly call out or humiliate their people, either in the workplace or in more public settings,’ he says. ‘This predictably causes all employees to lose confidence and trust in the boss. Especially when the public criticism seems arbitrary, petty or ad hominem, other employees will cringe and feel personally at risk.’”

She continued,

“As a result, he says, employees will be less loyal. This can hurt their productivity and lead them to act out — for example, by leaking information to the press. Overall, Garcia says, attacking employees creates a ‘culture of backstabbing and chaos.’ We’ve seen such chaos in the White House, with the abrupt departures of press secretary Sean Spicer, chief of staff Reince Priebus and communications director Anthony Scaramucci — all in a 10-day period.

Kara Alaimo is an assistant professor of public relations at Hofstra University and also teaches in the PR and Corporate Communication graduate program at New York University. She previously was a spokesperson for international affairs in the U.S. Department of Treasury and also held senior communication positions at the United Nations. She is the author of Pitch, Tweet, or Engage on the Street: How to Practice Global Public Relations and Strategic Communication.

Helio Fred Garcia is the author of The Agony of Decision: Mental Readiness and Leadership in a Crisis. In that book he discusses the need for leaders to exhibit humility:

“Emotional discipline requires humility – so that the leader can understand what matters to others. A dollop of humility tempers other attributes, and makes a leader even stronger. Humility helps a leader to recognize that maybe – just maybe – he or she might be wrong; that there may be other valid perspectives; that he or she doesn’t have to be the smartest person in every room, at every meeting.” This kind of humility would prevent a leader from publicly shaming an employee.

New York, NY (July 20, 2017) – Today, the Logos Institute for Crisis Management and Executive Leadership Press is pleased to announce the release of our first publication, The Agony of Decision: Mental Readiness and Leadership in a Crisis by Helio Fred Garcia. This is the first volume  of Logos Institute Best Practice Series.

The Agony of Decision is about how leaders and the organizations they lead can maintain reputation, trust, confidence, financial and operational strength, and competitive advantage in a crisis.

“A wise man once said, the only meaningful way to escape the agony of decision is by thinking,” said Garcia, “that’s why I felt the necessity of writing this book — to help leaders think clearly, plan carefully, and execute effectively when facing high-stakes decisions.”

Through Garcia’s 30-plus years of professional involvement in thousands of crises affecting companies, governments, NGOs, and other organizations, he has discovered that the real value in resolving crises is not in excellent internal and external communication, nor in highest-quality tactical execution, however important they may be. Rather, the real value comes from helping clients figure out and answer the bigger questions and then make the tough choices in a timely way. The execution would follow. So would the communication.

This book is for leaders of organizations who need to be good stewards of reputation, trust, and competitive advantage; and for those who advise those leaders, whether in public relations, law, or other business disciplines. We hope you find it helpful.

The book is now available on Amazon for individual or bulk orders.

New York, NY (May 22nd, 2017) – On Thursday, May 18, 2017, the Logos Institute for Crisis Management & Executive Leadership presented the inaugural Rising Leader Award to Carolina Perez Sanz.

The Rising Leader Award honors new professionals, recent graduates, and students for their extraordinary leadership potential and demonstration of excellence in their work that offers meaningful contributions to the strategic communication profession.

“I’m very proud of this accomplishment,” said Sanz, “I thank Logos for giving me this honor. And I thank Fred; my capstone would have not turned this good without his help.”

Sanz is a recent graduate from the M.S. program in public relations and corporate communication at New York University, where she wrote her final capstone, advised by Logos Institute president Helio Fred Garcia, on how women in male-dominated professions can become leaders and inspire trust more effectively.

Sanz also completed a PhD in applied linguistics at Instituto Universitario de Investigación Ortega y Gasset in Spain. For her PhD, she did extensive research into how female broadcasters use their voices when performing on the air. She is also a certified speech therapist, and writes her own blog, Power at Speech, on how voice and speech influence the perception of public figures’ personalities. Carolina is currently an adjunct assistant professor at the Borough of Manhattan Community College, where she teaches public speaking.

  • Women and executive presence: A new study published in Marie Clare this month and conducted by the Center for Talent Innovation looked at the factors that feed into perceptions of executive presence for women. There are a number of insights that may be helpful for women looking to advance their careers, and the survey found that there are “three areas that govern the perception of “leadership material”:
    • Gravitas, or the ability to project confidence, poise under pressure, and decisiveness
    • Communication, which comprises excellent speaking skills, assertiveness, and the ability to read an audience or situation
    • Appearance—looking polished and pulled together”
  • Media questions and “the pivot”: This NPR article on the science of “the pivot” in a political debate context provides good analysis on what does and doesn’t work in transitioning from any question to your message in other types of media formats and for other types of interview subjects.
  • Election 2012: There were many post-election wrap-ups on various communication subjects tied to the 2012 Presidential election, but a few in particular worth noting here. At the MediaShift Idea Lab blog, “Our Picks for the Most Innovative Election Coverage“; at Social@Ogilvy’s blog, “Election 2012: Why Twitter, The Visual Web and Big Data Are the Winners“; and the newest most popular tweet in history.
  • Decline of newspapers and affect on civic participation: The Christian Science Monitor has a thoughtful piece that’s worth reading, “Is the death of newspapers the end of good citizenship?.” From the article: “When daily newspapers die, communities become less connected and collaborative, new studies suggest. Economists and media researchers are seeing a drop-off in civic participation – the same kind of collective vigor readers showed in fighting for The Times-Picayune – after the presses stop rolling.”

Finally, we were lucky and thankful here at Logos to have escaped injury and major damage to our homes and office from Sandy, only suffering the relatively minor issues of loss of power, heat and/or water, trees down and transportation interruptions on various individual levels. Much of the areas of New York and New Jersey hardest hit are still struggling to recover, and help is still needed to assist the thousands of people for whom the effects of the storm will be felt for some time.