UPCOMMING CLASSES
“Why did they do that?” Too often, people speak with a reporter, are happy with the exchange at that moment, and then are confused and frustrated by the story that appears. The truth is, there is an art and a science to navigating media interviews effectively. But if you learn how to engage with reporters […]
We’ve been communicating in one way shape or form since the day we’ve been born. Now learn how to communicate with IMPACT! As a leader, you are charged with inspiring people to action and moving those who matter most when it matters most. In other words, you have a responsibility to communicate effectively – with […]
When communicating to an audience, facts alone are rarely enough. If you want to move an audience, change behavior, influence attitudes, or drive action you need to create context. And that is where framing comes in. Framing is the creation of context. Framing is a neuro-linguistic phenomenon in which words and images trigger worldviews that […]
To move an audience, you need to connect with them. And to connect with an audience, you need to appear calm and confident to get and keep that audience’s attention, whether that be in person or through a screen. In this webinar, you will learn about the physicality of interconnection, both in-person and when communicating […]
Effective crisis response is a competitive advantage; ineffective crisis response causes a competitive disadvantage and can put an enterprise’s existence in jeopardy. Effective crisis response creates a powerful competitive advantage because it protects and builds many elements of competitive position – from stock price, to employee morale and productivity, to customer demand, to regulatory scrutiny, […]
Most organizations have some structures of operational readiness for a crisis, but still respond ineffectively when a crisis strikes. Why is that? Because well-built structures alone are not enough in moments of crisis. In moments of crisis, you need to have both operational readiness AND mental readiness – the ability to make smart choices quickly […]
