UPCOMMING CLASSES
Most organizations have some structures of operational readiness for a crisis, but still respond ineffectively. Why is that? The truth is that well built structures alone are not enough in moments of crisis. The key is to combine operational readiness with mental readiness – the ability to make smart choices quickly in a crisis. This […]
Managing Meaning: The Power of Framing When communicating to an audience, facts alone are rarely enough. If you want to move an audience, change behavior, influence attitudes, or drive action you need to create context. And that is where framing comes in. Framing is the creation of context. Framing is a neuro-linguistic phenomenon in which […]
Be bold. Be brief. Be gone. Zoom burnout is real. Communicate with physicality and learn how to move your audience virtually. Feeling Zoom burnout? It is both challenging and exhausting to perform virtually – especially when that is how you spend the majority of your workday. However, more and more the expectation for professionals is […]
Crises follow predictable patterns. Some things always work in a crisis. Some things sometimes work in a crisis. Some things, however, never work in a crisis. Too often, leaders and organizations in crisis behave in ways that predictably never work and end up causing self-inflicted harm. Falling into the predictable missteps in crises not only […]
We’ve been communicating in one way, shape, or form since the day we’ve been born. Now learn how to communicate with IMPACT! If you are a leader, you are charged with inspiring people to action, taking care of people, demonstrating empathy; you are charged with moving those who matter most when it matters most. Therefore, […]
“Why did they do that?” you may ask after an interaction with a reporter. But we can let you in on a little secret that explains how reporters operate and how you can get the story you desire. Too often, people speak with a reporter, are happy with the exchange at that moment, and then […]
