LOGOS IN THE NEWS: Maida K. Zheng Quoted in Carol Roth’s Business Unplugged
On August 10, 2021, Logos Advisor Maida K. Zheng, was quoted in Carol Roth’s Business Unplugged how small business can effectively deal with customer complains. Zheng’s advice to small businesses: Remember that trust is key. “One way you can think about customer complaints and negative feedback is through the lens of trust. Trust is the […]