Mental Readiness in a Crisis and Asking the Right Questions 11-15-23
November 15, 2023
Most organizations have some structures of operational readiness for a crisis, but still respond ineffectively when a crisis strikes. Why is that?
Because well-built structures alone are not enough in moments of crisis. In moments of crisis, you need to have both operational readiness AND mental readiness – the ability to make smart choices quickly in a crisis.
This webinar is an introduction to mental readiness, to understanding the patterns that predictably play out in a crisis, and how to use that knowledge to protect your organization’s competitive advantage.
In this Course You Will Learn:
- The three elements of mental readiness.
- The key patterns in crisis response.
- The power of asking the right questions in the right order at the right time.
- What the single most powerful crisis response strategy is an how to implement it.
Who This Course is For:
Leaders of enterprises; leaders in risk management, business continuity and disaster recovery, general counsel, internal or external
communicators, members of crisis teams, public relations professionals, others hoping to be able to give good advice or manage through a crisis.
*All classes are listed in Eastern Standard Time (New York, U.S.).