“When you do the common things in life in an uncommon way, you will command the attention of the world.” ~ George Washington Carver So: You’re wearing a mask and keeping a socially responsible distance. You’re staying safe but taking long daily walks in the nearly empty streets of New York City to keep yourself […]
Teachable moments in communication arrive in many forms. Take 2 minutes and 8 seconds to witness an act of elegance and meaning. Start Asking from Ryan Fitzgibbon on Vimeo. Ryan Fitzgibbon designed the video you just watched to comment on the United States’ progress on civil rights. I found it during some random Twitter-surfing, and […]
Consider this post Part 2 of Emotions are Stubborn Things. Part 1 happened such a long, long time ago that I won’t even say anything more about it. But, I’m back now and feeling stubbornly emotional about communication. Twitter! I can’t capture in a small number of words – much less 140 characters – how […]
“Facts are stubborn things; and whatever may be our wishes, our inclinations, or the dictates of our passion, they cannot alter the state of facts and evidence.” — John Adams, ‘Argument in Defense of the Soldiers in the Boston Massacre Trials,’ December 1770 By now, as we face the final run-up to the November election, […]
Any cricket fans out there? I just got a crash course in the game this week and all because I read the book, Made to Stick, and found its contents virally adhesive …but I’ll get to that in a minute. First, I’ll take this opportunity to inaugurate a regular segment of our blog called the […]
“Crisis management is the new black!” A good friend recently shared that revelation with me via email. I had to laugh, not only because I enjoy a witty fashion metaphor, but because I’ve also enjoyed watching crisis management come of age in the public consciousness. Even in this era of distrust and information saturation, people […]