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Once an organization has developed and approved the necessary crisis management and communication plans, we work with the client to properly brief and train all individuals responsible for implementing them.
We also work to ensure that any infrastructure development, resource acquisition, or staff realignment that may be necessary takes place in a timely and effective manner.
Our plan implementation advisory services include:
- Training key executives plus communications, security, HR, operations, and other line managers and employees on how to implement the plan.
- Providing ongoing advice and support on plan implementation, including facilitating inter-departmental or cross-functional integration of processes, and design and implementation of crisis operation centers, war rooms, and response procedures
- Monitoring issues, trends and events that may affect or trigger a crisis
- Reviewing, editing and providing editorial support for key document templates and live documents required under the plan
- Designing and facilitating war game exercises for the organization’s senior management, board, crisis team, and other staff
- Providing ongoing advice on how to update the plan periodically, including such components as vulnerabilities, processes, procedures, contact lists, etc.
- Providing periodic training updates for new staff or staff with new responsibilities
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